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CPSC

DT Swiss Recalls Carbon Wheels Due to Crash Hazard

Published: Aug 28, 2025
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Updated: Nov 4, 2025
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Recall #: 25445
Product Information
DT Swiss Recalls Carbon Wheels Due to Crash Hazard

Brands

Independent bicycle dealers nationwide and sold as original equipment on various bicycle brands from September 2024 to July 2025 for between $1,000 and $1,880.DT Swiss, of Grand Junction, Colorado

Category

DT Swiss Carbon Fiber Road Wheels

Description

This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates "DT Swiss ID" followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.

Sold At

Independent bicycle dealers nationwide and sold as original equipment on various bicycle brands from September 2024 to July 2025 for between $1,000 and $1,880.

Manufacturer

DT Swiss, of Grand Junction, Colorado

Country of Origin

United States, Poland, Taiwan

Reported Incidents

The firm has received six reports of the outermost carbon layer separating around the rim flange. No injuries have been reported.

Remedy Details

Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.

Contact Information

DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.

What You Should Do

Available Remedies

Replacement Available

Recommended Actions

  1. 1Stop using the product immediately. Do not continue to use, sell, or distribute the recalled product.
  2. 2Check if you have the recalled product. Verify the brand, model number, lot codes, or UPC listed in the recall.
  3. 3Follow the remedy instructions. Request a replacement product from the manufacturer or retailer.
  4. 4Visit the official recall page for complete details, contact information, and deadline information (if applicable).

Official Recall Information

For the most accurate and up-to-date information, including contact details and deadlines, please visit the official recall page from CPSC.

View Official Recall Page

Need more help? If you have questions or have experienced issues with this product, you can:

  • Contact the manufacturer or retailer where you purchased the product
  • Report an incident to SaferProducts.gov
  • Consult with the CPSC for additional guidance