Combi Boilers Recalled Due to Burn Hazard; Manufactured by IBC Technologies
A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.
Affected Units: 1,100
Brands
Category
Description
The CX Combi Boilers are single, compact residential gas boilers that provide both central heating and hot water on demand. The CX Combi Boilers are rectangular metal boxes with a control panel on the front and a red IBC label in the top left corner. Only models CX-199 and CX-150 with certain serial numbers are included in the recall. The CX-199 or CX-150 model number is located on the upper left corner of the touch screen on the front of the unit. The model and serial numbers are found on the rating plate located on the inside of the unit in the upper left corner and the serial number is outlined in rectangular boxes. Only CX Combi Boilers with the following model and serial numbers are included in the recall: CX Series boilers manufactured between April 2023 and April 2024 Model Serial Number Start Serial Number End 010-130A1 / CX 199-NG ICGFSW1-0199-230400064 ICGFSW1-0199-240300821 010-131A1 / CX 199-LP ICGFSW1-0199-230700336 ICGFSW1-0199-240400827 010-132A1 / CX 150-NG ICGFSW1-0150-230500056 ICGFSW1-0150-240400582 010-133A1 / CX 150-LP ICGFSW1-0150-230700192 ICGFSW1-0150-240400583 CX Series boilers manufactured between June 2024 and April 2025 Model Serial Number Start Serial Number End 010-130A1 / CX 199-NG I262400165 I162500429 010-131A1 / CX 199-LP I262400137 I162500430 010-132A1 / CX 150-NG I292400198 I102500001 010-133A1 / CX 150-LP I442400415 I022500103
Sold At
Home improvement distributors nationwide from May 2023 through June 2025 for between $4,700 and $5,100.
Country of Origin
Canada
Reported Incidents
The firm has received five reports of the hot water temperature fluctuating while in use. No injuries have been reported.
Remedy Details
Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating.
Contact Information
IBC toll free at 844-432-8422 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at sales@ibcboiler.com, or online at www.ibcboiler.com/recalls or https://www.ibcboiler.com/ and click on "Recall" located at the bottom of the webpage.
Additional Product Images
Location of Model Number and Serial Number on the Rating Plate Inside the Recalled CX Combi Boiler
Available Remedies
Recommended Actions
- 1Stop using the product immediately. Do not continue to use, sell, or distribute the recalled product.
- 2Check if you have the recalled product. Verify the brand, model number, lot codes, or UPC listed in the recall.
- 3Follow the remedy instructions. Contact the manufacturer to arrange for a free repair.
- 4Visit the official recall page for complete details, contact information, and deadline information (if applicable).
Official Recall Information
For the most accurate and up-to-date information, including contact details and deadlines, please visit the official recall page from CPSC.
View Official Recall PageNeed more help? If you have questions or have experienced issues with this product, you can:
- Contact the manufacturer or retailer where you purchased the product
- Report an incident to SaferProducts.gov
- Consult with the CPSC for additional guidance