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CPSC

Bestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Deaths Reported; Five Million Pools Sold Since 2002

Published: Jul 21, 2025
Updated: Nov 3, 2025
Recall #: 25393
Product Information
Bestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Deaths Reported; Five Million Pools Sold Since 2002

Brand

The recalled above-ground pools have been sold since 2002 at stores nationwide, including Walmart, Target, Sears, Lowe's, Kmart, Toys "R" Us, Sam's Club, The Home Depot, Big Lots, Costco and BJ's (among others), as well as online at Amazon.com, Wayfair.com and Bestway USA, Intex, Funsicle and Summer Waves websites.

Category

48-inch and taller above-ground pools with compression straps running on the outside and over the vertical support legs

Description

The pool brand names and model numbers are printed on the pool liner on the outside of the pool. Pool models of 48 inches and taller that are included in this recall are listed below: Bestway and Coleman Models Sold 2008 to 2024 Power Steel Steel Pro Coleman Power Steel Intex Models Sold 2002 to 2012 Metal Frame Pools Ultra Frame Pools Intex Models (Sold only at Intexcorp.com and Walmart, 2024 to 2025) (266 pools) Prism Frame Pool Ultra XTR Frame Pool Polygroup Models Sold 2006 to 2025 Summer Waves (2015-2025) Summer Escapes (2006-2015) Funsicle (2023-2025) Sand n Sun (2008-2011) Blue Wave (2014-2025)

Sold At

The recalled above-ground pools have been sold since 2002 at stores nationwide, including Walmart, Target, Sears, Lowe's, Kmart, Toys "R" Us, Sam's Club, The Home Depot, Big Lots, Costco and BJ's (among others), as well as online at Amazon.com, Wayfair.com and Bestway USA, Intex, Funsicle and Summer Waves websites.

Country of Origin

China

Reported Incidents

CPSC believes that nine children between the ages of 22 months and 3 years old have drowned, after gaining access to the pools via the footholds. The incidents occurred in California, Texas, Florida, Michigan, Wisconsin and Missouri between 2007 and 2022. CPSC is also aware of three other incidents in 2011 and 2012 where children who gained access to the recalled pools were reported to have previously used the compression strap to gain entry to the pool.

Remedy Details

Consumers should contact Bestway, Intex or Polygroup to request a repair kit. In the interim consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.

Contact Information

Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.

Additional Product Images

Examples of recalled above-ground pools with arrows showing the compression strap running externally on the outside and over the vertical support legs

Examples of recalled above-ground pools with arrows showing the compression strap running externally on the outside and over the vertical support legs

Examples of Strap Configurations for Recalled Above-Ground Pools 48-Inches and Taller

Examples of Strap Configurations for Recalled Above-Ground Pools 48-Inches and Taller

Examples of Strap Configurations Running Behind the Pole for Above-Ground Pools 48-Inches and Taller that are Not Recalled

Examples of Strap Configurations Running Behind the Pole for Above-Ground Pools 48-Inches and Taller that are Not Recalled

What You Should Do

Available Remedies

Repair Available

Recommended Actions

  1. 1Stop using the product immediately. Do not continue to use, sell, or distribute the recalled product.
  2. 2Check if you have the recalled product. Verify the brand, model number, lot codes, or UPC listed in the recall.
  3. 3Follow the remedy instructions. Contact the manufacturer to arrange for a free repair.
  4. 4Visit the official recall page for complete details, contact information, and deadline information (if applicable).

Official Recall Information

For the most accurate and up-to-date information, including contact details and deadlines, please visit the official recall page from CPSC.

View Official Recall Page

Need more help? If you have questions or have experienced issues with this product, you can:

  • Contact the manufacturer or retailer where you purchased the product
  • Report an incident to SaferProducts.gov
  • Consult with the CPSC for additional guidance