Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard
The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.
Affected Units: 18,280
Brands
Category
Description
This recall involves Bugaboo Giraffe highchairs. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long. The highchairs were sold in blue, black, natural wood/white, warm wood/gray and white with the item codes listed below. The item codes are located on the bottom of the seat. Color Item Code Blue 200008005 Black 200008004 Neutral Wood/White 200008002 Warm Wood/Gray 200008003 White 200008001
Sold At
Nordstrom and other specialty stores nationwide and online at www.bugaboo.com and www.Amazon.com from May 2023 through April 2025 for about $380.
Country of Origin
Czech Republic
Reported Incidents
The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries.
Remedy Details
Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product's legs. Bugaboo is contacting all known purchasers directly.
Contact Information
Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday, by email at service.us@bugaboo.com, or online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or www.bugaboo.com and click on "Product Recalls" at the bottom of the page for more information.
Additional Product Images
Location of item code on label
Available Remedies
Recommended Actions
- 1Stop using the product immediately. Do not continue to use, sell, or distribute the recalled product.
- 2Check if you have the recalled product. Verify the brand, model number, lot codes, or UPC listed in the recall.
- 3Follow the remedy instructions. Contact the manufacturer to arrange for a free repair.
- 4Visit the official recall page for complete details, contact information, and deadline information (if applicable).
Official Recall Information
For the most accurate and up-to-date information, including contact details and deadlines, please visit the official recall page from CPSC.
View Official Recall PageNeed more help? If you have questions or have experienced issues with this product, you can:
- Contact the manufacturer or retailer where you purchased the product
- Report an incident to SaferProducts.gov
- Consult with the CPSC for additional guidance