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CPSC

Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard

Published: Jun 5, 2025
Updated: Nov 3, 2025
Recall #: 25324
Product Information
Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard

Brands

DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110.Direct Scaffold Supply LLC, of Houston, Texas

Category

Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products

Description

This recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD are included in this recall. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483. Model numbers are only found on the purchase receipt or packaging.

Sold At

DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110.

Country of Origin

China

Reported Incidents

The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury.

Remedy Details

Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.

Contact Information

Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".

Additional Product Images

Recalled casters for baker scaffolding (MPISUS+BFL) (MPISUS)

Recalled casters for baker scaffolding (MPISUS+BFL) (MPISUS)

Recalled casters for baker scaffolding (MPISUSD+BFL)

Recalled casters for baker scaffolding (MPISUSD+BFL)

Recalled casters for baker scaffolding (MPISUST+BFL)

Recalled casters for baker scaffolding (MPISUST+BFL)

Recalled casters for baker scaffolding (MPISU+BFL) (MPISU) (MPISU+1)

Recalled casters for baker scaffolding (MPISU+BFL) (MPISU) (MPISU+1)

Recalled casters for baker scaffolding (MPISUS+AHD)

Recalled casters for baker scaffolding (MPISUS+AHD)

Recalled casters for baker scaffolding (MPISU+AHD)

Recalled casters for baker scaffolding (MPISU+AHD)

Heat Code Example

Heat Code Example

What You Should Do

Available Remedies

Replacement Available

Recommended Actions

  1. 1Stop using the product immediately. Do not continue to use, sell, or distribute the recalled product.
  2. 2Check if you have the recalled product. Verify the brand, model number, lot codes, or UPC listed in the recall.
  3. 3Follow the remedy instructions. Request a replacement product from the manufacturer or retailer.
  4. 4Visit the official recall page for complete details, contact information, and deadline information (if applicable).

Official Recall Information

For the most accurate and up-to-date information, including contact details and deadlines, please visit the official recall page from CPSC.

View Official Recall Page

Need more help? If you have questions or have experienced issues with this product, you can:

  • Contact the manufacturer or retailer where you purchased the product
  • Report an incident to SaferProducts.gov
  • Consult with the CPSC for additional guidance