VC Group Recalls Wireless Portable Power Banks with Lithium-Ion Batteries Due to Fire and Burn Hazards
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Affected Units: 89,500
Brands
Category
Description
This recall involves 5,000 mAh wireless portable power banks for electronic charging of MagSafe compatible phones and earphones. "Velvet Caviar" is engraved on the front plate and printed on the bottom on the back with model number ZHX-PB21. The PO numbers 1 through 10 (PO-PP001 to PO-PP010) are marked on the back. Power Packs that do not have a PO number are also subject to this recall. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.
Sold At
Online at velvetcaviar.com and Amazon.com from November 2022 through October 2024 for about $6.
Manufacturer
VC Group, of Brooklyn, New York
Country of Origin
China
Reported Incidents
The firm has received 19 reports of the product overheating or catching on fire, resulting in 10 minor injuries.
Remedy Details
Consumers should immediately stop using the recalled wireless portable power banks and contact VC Group for a free replacement power bank. To receive a replacement, consumers will be required to provide photographs of their power bank with the word "Recalled" written in permanent marker before uploading them to the firm's website at https://velvetcaviar.com/pages/magsafe-battery-pack-recall. Consumers should dispose of the power banks in accordance with local and state regulations.
Contact Information
Contact VC Group by email at recall@velvetcaviar.com, or online at https://velvetcaviar.com/pages/magsafe-battery-pack-recall or www.velvetcaviar.com and click on "Recalls" in the bottom banner for more information.
Additional Product Images
Location of Model Number on Recalled Power Bank
Available Remedies
Recommended Actions
- 1Stop using the product immediately. Do not continue to use, sell, or distribute the recalled product.
- 2Check if you have the recalled product. Verify the brand, model number, lot codes, or UPC listed in the recall.
- 3Follow the remedy instructions. Request a replacement product from the manufacturer or retailer.
- 4Visit the official recall page for complete details, contact information, and deadline information (if applicable).
Official Recall Information
For the most accurate and up-to-date information, including contact details and deadlines, please visit the official recall page from CPSC.
View Official Recall PageNeed more help? If you have questions or have experienced issues with this product, you can:
- Contact the manufacturer or retailer where you purchased the product
- Report an incident to SaferProducts.gov
- Consult with the CPSC for additional guidance