Canyon Bicycles USA Recalls Speedmax CF Triathlon Bicycles Due to Fall and Injury Hazards
The aerostem fork steerer tube on the recalled bicycles can crack or break, posing fall and injury hazard.
Affected Units: 1,400
Brands
Category
Description
This recall involves all Canyon Speedmax CF triathlon bicycle models R073 and R41 with V21 aerostems. The carbon fiber bikes were sold in black/red, black/blue, gray/orange, and red and black. "Canyon" is printed on the downtube. "Speedmax" is printed on the top tube. "V21" is printed on the left side of the stem. The model number can be found on a sticker at the top of the seat tube, just below the saddle.
Sold At
Canyon.com from May 2017 through July 2024 for between $4,000 and $5,000.
Country of Origin
Taiwan
Reported Incidents
None reported
Remedy Details
Consumers should immediately stop using the recalled bicycles and contact a Canyon Authorized Service Partner to schedule a free repair. The repair will include removal and inspection of the fork steerer tube, a fork replacement, if needed, and preventative reinforcement of the clamping area of the fork steerer tube. Canyon is contacting all known purchasers directly.
Contact Information
Canyon Bicycles USA toll-free at 833-226-9661 from 6 a.m. to 5 p.m. PT Monday through Friday, via chat at www.canyon.com/en-us/contact/, or online at https://www.canyon.com/en-us/customer-service/repair-spares-warranty/speedmax-cf.html or https://www.canyon.com/en-us/ and click on "Speedmax Recall" at the bottom of the page for more information.
Additional Product Images
The model number can be found on a sticker at the top of the seat tube, just below the saddle
Available Remedies
Recommended Actions
- 1Stop using the product immediately. Do not continue to use, sell, or distribute the recalled product.
- 2Check if you have the recalled product. Verify the brand, model number, lot codes, or UPC listed in the recall.
- 3Follow the remedy instructions. Contact the manufacturer to arrange for a free repair.
- 4Visit the official recall page for complete details, contact information, and deadline information (if applicable).
Official Recall Information
For the most accurate and up-to-date information, including contact details and deadlines, please visit the official recall page from CPSC.
View Official Recall PageNeed more help? If you have questions or have experienced issues with this product, you can:
- Contact the manufacturer or retailer where you purchased the product
- Report an incident to SaferProducts.gov
- Consult with the CPSC for additional guidance