Walmart Recalls Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters with Lithium-Ion Batteries Due to Fire and Burn Hazards; Risk of Serious Injury and Death
The electric scooters' lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death.
Affected Units: 17,970
Brands
Category
Description
This recall involves SG-5 Swagger 5 Boost Commuter Electric Scooters sold at Walmart and Sam's Club. The electric scooters are powered by lithium-ion batteries. They were sold in black or silver colors. "SWAGGER 5" is printed in large lettering on the stem of the handlebars. The lithium-ion battery is located beneath the scooter deck. The model numbers are SWGR5-V2-SLV, SWGR5-V2-2, SG5 Boost, SG-5S, 96262-2, 96262-9, SG-5S, and 96560-2. The model numbers are affixed to the side of the scooter deck. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores. The manufacturer, Swagtron, of South Bend, Indiana, has not been responsive to CPSC's request for information about this product or to CPSC's request for a recall. However, Walmart as the retailer has agreed to recall electric scooters that were purchased at Walmart or Sam's Club either at its stores or on its websites.
Sold At
Walmart and Sam's Club stores nationwide and online at Walmart.com and SamsClub.com from May 2018 through October 2024 for between $175 and $450.
Manufacturer
Swagtron, of South Bend, Indiana
Country of Origin
China
Reported Incidents
There have been seven reports of the lithium-ion batteries in the electric scooters overheating, smoking, melting or igniting, with one ignition resulting in a fire, causing a burn injury and substantial property damage to a residential apartment building.
Remedy Details
Consumers should immediately stop using and charging the recalled electric scooters, cut the throttle cord, and dispose of the entire product following local and state hazardous waste disposal procedures. Consumers who purchased their electric scooters from Walmart or Sam's Club will receive an email with instructions on how to receive a full refund.
Contact Information
Walmart at 800-925-6278 from 7 a.m. through 9 p.m. CT any day or online at www.walmart.com/help. For additional information about the recall, visit https://corporate.walmart.com/recalls.
Additional Product Images
Recalled Black Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooter (folded)
Recalled Silver Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooter (side view)
Recalled Silver Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooter (folded)
Location of model and serial number
Close-up of model and serial number
Location of battery pack beneath scooter deck
Available Remedies
Recommended Actions
- 1Stop using the product immediately. Do not continue to use, sell, or distribute the recalled product.
- 2Check if you have the recalled product. Verify the brand, model number, lot codes, or UPC listed in the recall.
- 3Follow the remedy instructions. Return the product to the place of purchase for a full refund.
- 4Visit the official recall page for complete details, contact information, and deadline information (if applicable).
Official Recall Information
For the most accurate and up-to-date information, including contact details and deadlines, please visit the official recall page from CPSC.
View Official Recall PageNeed more help? If you have questions or have experienced issues with this product, you can:
- Contact the manufacturer or retailer where you purchased the product
- Report an incident to SaferProducts.gov
- Consult with the CPSC for additional guidance